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Seth Godin's Blog
Bestselling author, Entrepreneur and Agent of change. Seth's blog can be found at http://sethgodin.typepad.com/
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What to do with special requests
Posted by: Seth Godin on July 3, 2009 at 5:20AM EST
The bike shop is busy in June. If you bring your bike in for a tune up, it will cost $39 and take a week. A week! What if someone says, "I have a bike trip coming up in three...
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