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Seth Godin's Blog
Bestselling author, Entrepreneur and Agent of change. Seth's blog can be found at http://sethgodin.typepad.com/
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The discipline of one ring
Posted by: Gregory Ferrell on December 6, 2007 at 10:56AM EST
There were 12 people on line at the post office today. That's fine, I guess, because for most shipments, the post office is both a monopoly and a pretty good value. So service isn't high on their list. There are...
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