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Bestselling author, Entrepreneur and Agent of change. Seth's blog can be found at http://sethgodin.typepad.com/
Righteous indignation
Posted by:
Seth Godin on
September 9, 2009 at
6:43AM EST
This is a default response for many people--irked customers, angry bosses, disappointed colleagues. It's easy to go into high dudgeon (in fact, low dudgeon isn't even in the dictionary, it's always 'high'). The thing is: it doesn't work. It rarely...
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