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Seth Godin's Blog
Bestselling author, Entrepreneur and Agent of change. Seth's blog can be found at http://sethgodin.typepad.com/
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Permeability
Posted by: Gregory Ferrell on October 28, 2007 at 12:52PM EST
Here's an interesting question for the next telemarketer who calls you, or for the next clerk or customer service person you touch base with: "What's the name of the president of your company?" There's a reason it matters. If the...
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