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Seth Godin's Blog
Bestselling author, Entrepreneur and Agent of change. Seth's blog can be found at http://sethgodin.typepad.com/
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Posted by: Seth Godin on February 19, 2010 at 5:57AM EST
Some consumers are short-sighted, greedy and selfish. Extend yourself a little and they'll want a lot. Offer a free drink in the restaurant one night and they're angry that it's not there the next. The nuts in first class weren't...
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