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Seth Godin's Blog
Bestselling author, Entrepreneur and Agent of change. Seth's blog can be found at http://sethgodin.typepad.com/
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Posted by: Seth Godin on December 28, 2009 at 6:03AM EST
If you want to know if a ship is going to sink, watch what the richest passengers do. iTunes and file sharing killed Tower Records. The key symptom: the best customers switched. Of course people who were buying 200 records...
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