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Bestselling author, Entrepreneur and Agent of change. Seth's blog can be found at http://sethgodin.typepad.com/
Do you have customers or members?
Posted by:
Seth Godin on
May 11, 2009 at
6:19AM EST
If you changed your model to have members instead, what would that look like? If people had to subscribe, or be admitted, or apply... and if you had to please the membership, not convert new strangers. The web likes businesses...
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