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Jeff Haynie's ramblings about business and technology is home at http://blog.jeffhaynie.us/.
August 2007
Friday August 24, 2007
Posted by: at 11:24PM EST on August 24, 2007
Animoto absolutely rocks. If you’re looking for a cool way to take your pictures and music and mash it up into a nice, professional video - this is the ticket. I took it for a spin tonight with some pictures of my son, Jack. It pulled in my images tagged with his name from Flickr, I choose a royalty-free track and the rest was done by animoto. Check it out: Wednesday August 22, 2007
Posted by: at 9:54AM EST on August 22, 2007
Since I blog a good deal about entrepreneurship, I receive emails from would-be business people who want to take the plunge, live the dream, making the leap - become a startup entrepreneur. Some of them, have decent credentials from a big company standpoint. And often, they lead in with how wonderful their idea is and how it will change the world - and how they can’t tell me what it is (but it’s big!). OK, first off, regardless of my good-hearted jabs - I think this is incredibly wonderful and reminds me of a decade ago when I used to receive all the incoming ideas at eHatchery - a local incubator where I was CTO. I often get incredibly detailed emails that give me almost no idea of even how to respond. I often respond something like this: “there’s little to no value in your idea, execution is all that matters. if you don’t feel comfortable sharing your idea with me, that’s OK. i have about a million ideas of my own I don’t have time to execute on, i really don’t care to try and add yours to the list.” I’m not sure what else to say… The idea of sharing your golden egg with the rest of the world, I realize, is scary. I think it’s especially scary when you have little ability to execute: no capital, a full-time job and you need programmers. Yeah, that’s pretty scary. But, remember: there’s like 6 billion people in the world. You’re probably not the only one that’s thought about what you’re thinking about. And, maybe even some have gotten further than you - I know, hard to believe. That’s not to say that your idea isn’t good and you should keep your day job. It does mean that ideas in your head most likely will just stay there - and turn into a lot of frustration. The only way to take a good idea to reality is execution. And, if you’re stuck in your day job with a great idea and no ability to execute - well, maybe you need to either find out a way to make it happen, or get back to work. No offense intended, really. Entrepreneurs find a way. They make it happen. They don’t always know either - and most of the times enter into things with no freaking clue how they’ll make it happen. They show up like they’ve figured it out and make the corrections as they need to. If you can’t get going, maybe you should stay home - you might not be an entrepreneur. And, that doesn’t mean your idea sucks - it just might not mean you’re the guy to make it happen by yourself. To me, at the end of the day, all that matters is execution and results. Figure out how to try and make it happen - even if you can’t quit your day job initially. If you can’t figure out how to get your first $50K, you’re probably going to panic when you have to raise the next $1M and quit anyway. If you don’t know any “programmer’s to do the work at equity” as I often am told, well, you’re probably not ready to take the plunge. In a big company, others are responsible for everything else except what you’re responsible for. In a startup, everyone is responsible for everybody else’s stuff - we all do it and we all have to make it happen - or it fails and we have to do something else that sucks. I’ve started 8 companies and I can tell you - my biggest fear is not if I’ll fail and I won’t take home a paycheck. My fear: I’ll have to go work for IBM. I swear to you, I worry more that I’ll have to one day go work at some deadend job, sitting in a cube, a cog in the wheel - a big blob of nothing. I always joke with my wife: “don’t worry, worse case I’ll have to work 30 hours a week a draw a nice salary with benefits”. Of course, I realize, not everyone has that fall-back (or at least, they don’t perceive to). Can’t you just make it happen - at least get it going - before you look around to others to take some risk on your behalf? This isn’t saying reach out for help, just don’t reach out with your hand looking for a paycheck before you quit your job. I understand, we all have a lifestyle to maintain - we all don’t want to worry about how to pay our mortgages. But, c’mon. If you can’t make it on your own, you’re not going to be able to build a company and support others. And, just because you got that big $1M investment, doesn’t mean it’s an easy road from there. Most people assume when you raise capital, you’re done. Back to work. Focus on the product. Just make the business work - easy street now. Are you kidding? You don’t realize how much time you’ll spend focused on what happens when the $1M runs out - because now you realize, that $1M isn’t too much and that as you add people (and the resulting burn), you’ll quickly need more. You’ll now also realize that it took so long to get the first money that if you don’t start in 3 months again, you might not have enough time for to get the next round closed. Yea, the cycle begins. Been there, done that. You gotta figure out how to get your product going and get some revenue - any amount of revenue - to validate what you’re trying to do. Yeah, I know - it’s going to take time and money - and people besides yourself. Get it going, please, and I promise it’ll be a much easier rider. Get it going and it’ll be easier to hire others, raise money and acquire help. Keep it in your head, and you’ll only be frustrated. And lose the idea that investors and other entrepreneurs are just looking for other people’s good ideas to steal. Crap, we’ve got enough of our own ideas and issues to worry about your next Google. Are you an existing business that needs an eMarketing jolt? Entreprenuer magazine and Caffeine Marketing Jolt are having a content for $20K. You can get more details from Brent Leary’s Technology for Business Sake’s podcast show. Brent’s a partner at Atlanta-based CRM Essentials and a judge for the content. If you haven’t checked out Brent’s weekly show - you should - he’s got top notch and high profile guests with a wealth of good information.
Tuesday August 21, 2007
Posted by: at 11:47AM EST on August 21, 2007
Almost 2 months ago I ordered a 1TB NAS drive from Dell. At the time, I wasn’t too excited about ordering from Dell, but they had a good special on the drives. I ordered it and figured it would show up like most computer parts, in a few days. Then, I basically forgot about it. Yesterday, my wife called me to tell me that there was a box on the front porch from Dell - and that it was completely destroyed. And, she was home and the door bell never rang.
I’m sure the poor sap who delivered this to my front porch was embarrassed. It was delivered by Airborne Express. It certainly looked like it has been dropped from the plane directly to my door step. When I opened the big gash on the side of the box, this is what it looked like inside:
Hard to believe that a delivery company could in good conscience put this on the truck for delivery. This is what you call “I really don’t care about my job or my company” customer service. But it gets better. So, reading the RMA policy on the packaging slip - it said that we would have to call Dell for an RMA number and then pay for the re-shipping ourselves. Yeah, right… After calling Dell and explaining the situation, they basically said that they would have to send someone out to pick it up - in 2-3 days - and then, once they received the box - and after 30 days - we’d get a refund for the drive. Why? Well, they no longer carry this item in stock. OK, so get this. I waited 2 months to get a part that they no longer carry - it comes to my doorstep like it had been drop kicked from the factory - and now, after all this time, I have to wait another month before I get my money back. And I bet, that I’ll most likely have to call them back in 30 days and beg them to credit my refund. If I’m lucky, it won’t get “lost in the computer”. I used to love Dell - like 10 years ago. I thought their customer service was awesome and that they had good computers. So many computers later and situations like this — I’ve found, it’s almost never worth it to even bother with them. Even when I’ve had “specials” like above - and I got what I paid for. It’s sad that a computer company as great as Dell has fallen to this level of customer service. And, then again, it’s not all Dell’s fault. Airborne Express - well, they deserve most of the blame for this crap handling of a delivery. You would think that when they damage a box in-transit - which I understand is bound to happen from time-to-time - that they would immediately return it to the sender or at least have the decency to fess up on the doorstep and give clear procedures and assistance for returning the item. So for now, I’m out the 1TB drive that I really wanted - thanks to Dell and Airborne Express. Thanks, jerks.
Thursday August 16, 2007
Posted by: at 11:37PM EST on August 16, 2007
This is such a bold title and one that I’m not sure I can really address. However, a group of us have started to try and address this question and last night was our first formal dinner meeting. What started out a few weeks ago with a handful of us starting a brainstorming meeting - last night turned into 18 people very passionate about helping improve the environment. I’m sure this is just the start and it was apparent from last night’s dinner that there are a number of people that have a desire to improve the startup world here in the Southeast - starting right here at home. Since I’m not sure who wants to have it known that they’re involved - or at least interested in being formally involved in this venture - I won’t name anyone here and keep their confidentiality. However, I can ensure you that we’re not talking about a few people who don’t have the resources, connections and talent to pull this off. And, I can bet that this is just a start. Given that our town is generally full of followers, I’ll predict a lot of people will pile on to this effort soon. But while all this sounds fun and interesting - there are some potentially fundamental issues in front of anyone interested in taking on this issue, especially here in the Southeast. This project isn’t going to be for the faint at heart or the person that is looking for the quick fix. The issue as one attendee expressed is very complex and multi-dimensional. It’s also wrought with a number of tangled macro and micro issues. I can’t begin to address all of them here and I won’t claim to have any smart thoughts yet on how we can address them. This will take a community effort - and one that reaches way beyond this group - some efforts will reach beyond Atlanta, reach beyond the current generations of the “powers that be” and will affect our educational, financial and government institutions. And here are a few of our initial challenges in the form of questions. While these are presented in a numbered, linear fashion, they are not intended to be expressed in this form - it’s the only way I can enumerate them effectively in this blog. 1. Does Atlanta have sufficient supply ready to meet capital demands? While we all initially think that Atlanta (and the southeast in a broader since) has a venture capital problem - it’s probably much less of the issue. Some of my fellow entrepreneurs will disagree with this statement and point out that most of the successful companies raise capital outside of town, namely in the Silicon Valley and Boston. And that is true. I could wax many digital pages in this blog talking about how the venture capital system is broken in this town - but I don’t believe it’s broken because of the lack of capital. In fact, I’d argue that there’s plenty of capital right here waiting (yearning) to be put to work. But capital alone doesn’t make a difference if you don’t have a supply of quality entrepreneurs and quality businesses (read that as that, businesses) - one’s that are investable. Sure, that statement will no doubt aggravate qualified entrepreneurs or one’s like myself who had to go outside our region to raise capital and build companies. Remember, I said this was a complex issue and one that is interwoven in a number of other macro issues. So capital is like water running down the mountain - it will find a path to the end - even if it takes twists and turns. Our twists and turns seem in the past few years to be other ways to invest capital and make an ROI: real estate, S&P and “later stage” deals to name a few. And for all, ROI is ROI - especially in a safe bull market. A chicken and the egg problem indeed: more successful deals that convert to exists will create more opportunities for capital sources and more capital brings more entrepreneurs seeking capital to the region. 2. Is there a strong, vibrant community to cultivate and grow the startup environment? I can say a lot of us have really been focused on this — and almost exclusively from an entrepreneur-driven motivation — in the past year. I can name a number of groups and activities around town that are grass-root activities aimed at this very question. Just a few are David Ratajczak’s YnR meetups, Mike Schinkel’s Atlanta Web Entreprenuers or Scott Burkett’s Startuplounge, Pitchcamp and Capital Connections. And this is just a few events to mention - there are plenty more happening organically. Additionally, there are a number of other events that point to Atlanta playing part in the larger community conversation with events like SoCon07, BarCamp Atlanta, Podcamp Atlanta and Startup Weekend. These are events created by the community and for the community - nothing like TAG events (no offense to that great organization) over the past 10 years. So, we’re making wonderful strides in this area - we’re just beginning - and in some cases, we’re actually pretty far behind the crowd on these events. While we’re good at creating similar events like Barcamp, we’re certainly not “innovating” in these types of community-based efforts on our own right. Atlanta has done a decent job of eventually creating environments that are similar to other areas - but only after we’ve seen it happen in other parts of our larger community outside of the Southeast. While it’s easy to think we need a more organized, concerted effort to drive these types of activities - I contend we need the exact opposite and we need more people to drive it. We need more fragmentation of these activities - completely separated, but symbiotic in un-explainable ways. We need environments by which people self-organize and help each other and then move on to create and help others. We don’t need to create another set of organizations that resemble corporate counter-cultures in the name of “community”. We don’t need more organization around these events - and in fact, organizations like Atlanta Web Enterprenuers that look like they’ll have the ability to reach up to 500 members and 100 people at an average meetup in a few months - should look to splinter on purpose, and do it as they fast approach size. We should focus on micro social networks that create community and help drive change, improvement and relationships. And please please please, can we just do away with all the self-congratulatory awards that every group seems to feel like they need to give away to each other? I can’t even compare our environments to other major areas like the Valley or Boston - it’s just not much of a comparison. So, I won’t. Atlanta can become it’s own community and has the ability to not only do what others have done before us - but also innovate in it’s community environments. And, we need more people - “completely unknown” around town - to step up and make it happen. We need 100 Billy Payne’s passionate about making Atlanta a successful startup community, as much as the real Payne did for the Atlanta Olympic quest in the late 80s. 3. Can our educational institutions help us create graduates that have jobs in the region and a reason to stay? This has been a hard problem for most of our institutions to grasp I think - mainly because I’m not sure they’ve really ever thought of it this way. Georgia Tech is a great institution, well regarded around the world in wireless, hardware, robotics, aeronautical, chemical and industrial engineering and a number of other hard sciences. How many companies in the southeast employee those types of engineers? Scientific-Atlanta and Bellsouth a decade ago created a lot of demand for engineers in this area. Today, not so much. And some of the top wireless companies in the world are recruiting GT students because of its top notch wireless programs and research. So, in effect, we’re inadvertently creating and training a strong workforce for other regional economies - like the Silicon Valley. And while in the global marketplace - that’s perfectly OK and way beyond Atlanta in terms of creating a globally aware, competitive nation. But as far as our little ole place we call home: our tax dollars help create wonderfully trained, bright minds and then we ship them off in droves every year. And while we shouldn’t change any of these programs - they’re incredible and terrific - we should understand the impact this has. At Stanford or MIT, at least I’ve seen and heard, a lot of graduates start or join companies right in the region during or just after college. Heck, at Stanford, you’re thinking about how you can start a company with your classmates before you’ve graduated in a lot of cases. In my experience (and I’ve hired quite a few Tech graduates over the past 10+ years), we’re not generating students that can’t wait to create companies or pursue their dreams of making something to change the world (some of us would call those people “entrepreneurs”). We’re creating employees. We’re creating highly skilled laborers. And we all know that we those workers go off to bigger companies, mostly outside of town. But, unfortunately, that doesn’t help create a thriving startup environment right here in Hotlanta. We do have an exception here - and probably others I’m just not aware of - in Emory University. Emory is well regarded both in medicine and in bio-tech - and there are a host of successes in the region specifically addressing this opportunity. And, we have the advantage of a built-in “larger institution” that can feed off innovations in the CDC and a number of regional medical institutions. It seems, people actually want to come to Atlanta - and stay - in these areas of technology/business. And this is a good thing and we need to learn from this. 4. Do we have an economy of larger companies that need to grow through acquiring smaller, innovative companies in the region? Almost any large company in the world that grows naturally through acquisitions will not stop because of geographic distance to acquire a company because of a need. But, it takes concentrated effort, long distance connections and worst, travel. Do we have a pool of large enough acquirers actively looking to grow their business (or teams) through acquisitions right here in our backyard? Do we have larger companies that produce entrepreneurs from the company that have dreams and aspirations - and domain expertise - to create off-shoot businesses that feed back into large region industries? I was talking with a person a few months back about how large Atlanta was in terms of “old” and “new” media - and how lacking we are in companies feeding into that hot area of innovation. By far one of the largest media properties in the world (CNN/Turner) sits adjacent to the Georgia Tech campus - and there are almost no new media companies driving innovation in video, music or gaming here in town - except one (that I know of) with Chris Klaus’ Kaneva. However, recently, Turner brought in a host of companies from out-of-town to talk with them about “strategic opportunities”. We’re literally sitting at the nexus of the old and new media and we aren’t even currently feeding this opportunity. And music? Atlanta is now the capital of the hip-hop world. Aren’t there opportunities in this area that some local entrepreneurs could capitalize on? Can’t we at least attempt to organize around several strengths and exploit them to our advantage? But another little problem that most people miss about Atlanta’s corporate elite institutions - in Geoffrey Moore terms: they’re laggards. They’re not known for adopting technology early or embracing risk in an effort to grow innovation. A friend of mine recently told me when he was building a very successful startup company here in Atlanta how he approached selling software in the region early-on: they didn’t. They went straight to New York (financial institutions) and the Valley. His reason why? Atlanta-based companies are easier once you’ve got early adoption from some larger known companies - companies that generally will take risk to get ahead sooner. Once you have them, the local guys are easy. 5. Do we have a successful community of people “who’ve made it” who re-invest back into the community? Do our successful entrepreneurs give-back? Well, probably most of them do in their own way. Nobody would ever dismiss (and certainly not me either) the impact that people like Bernie Marcus, Arthur Blank, Charles Brewer and Chris Klaus have had around town. But is there a self-imposed, social obligation to re-invest - not just money - but time, connections, energy and through participation - back into the startup environment? Do we have a lot of one-time successes or a lot of successful serial entrepreneurs? Do we have an economy of mid-and executive level management teams ready to join new startups? Are “our success stories” getting back in the game once the exit happens - or, are they happy that their few million allows them to be a major star around town? In the Valley or New York, a few million isn’t too much. In Atlanta, with a few million, you can become an angel investor and get a really nice house and live comfortably for a long-time. In the Valley or NYC, you can pay some bills, afford a very small house or apartment and then you have to go back to work and do it again. I’m not saying that’s a dream in my opinion - but it creates an environment that feeds back into itself a continuous cycle. 6. Can a person with passion and an idea raise money without a lot of connections? Wow, this is a trick question. OK, raise your hand if you think you can walk in off the street in Atlanta and raise capital without knowing anyone or how the “system works”? Not quite. Part of this is because of a lot of other factors (some above) like Atlanta largely existing of people who like to follow (or “pile on” to deals as you’ll frequently hear). You don’t have a lot of people willing to step out and take a risk on unknowns. Heck, Atlanta is so bad in this regard that if you don’t get endorsed by two prominent angel groups - regardless whether the deal is a good fit for their investment strategy - you have to wear an implicit scarlet letter around town. Everyone questions: “If X didn’t invest I wonder what’s wrong with the deal?” In the southeast, it’s still a good-ole-boy-network. 7. Does anyone know about what’s happening inside and outside of town? A very large part of the problem, and a very important key to building a startup environment, is marketing and buzz. Does the world know - and do people around town know - about all the wonderful things going on here in our city? Are people buzzing about some of the fun and exciting things going on? Do people want to move here to be part of what’s happening? Are companies around town getting a steady flow of people who want to work for them? We recently had a local entreprenuer named Alec Peters get covered on TechCrunch. His business, called Screaming Sports, is right here in Atlanta - and a web2.0 startup. And by far, companies in the Web2.0 world all die to get covered by TechCrunch. I asked everyone last night if they had heard of this company? Not a single person did. If this crowd doesn’t know about it - we got problems, yo. Conclusion One of my questions at last night’s event was the following: “If we had unlimited funds, could we fund 15-20 startups tomorrow without just pissing our money away?” How would you answer this?
These are just a few questions to answer for yourself. While I don’t claim to have much of any good answers - only strong opinions - I think there are the right mix of raw ingredients available to us in the region. Some of the negatives can be tweaked slightly to become competitive advantages. How can you be part of the solution?
Wednesday August 15, 2007
Posted by: at 1:41PM EST on August 15, 2007
Dan Huang was nice enough to create a BarCamp Atlanta Facebook group. If you’re planning on attending or interested in finding out more, why not join the group now? I hope to have up the BarCamp Atlanta registration by the end of the weekend. Please stay tuned for more. Thursday August 2, 2007
Posted by: at 10:56PM EST on August 2, 2007
It’s been almost 9 months or so since I first sat down with Charles Shapiro to discuss the possibility of organizing a BarCamp here in Atlanta. Charles attended the BarCamp in Birmingham last year. Through a series of different events and twists, it’s taken a little longer than a lot of us probably wanted to make this happen. There have been some recent people driving making this happen - namely Michael Mealling, Stephen Fleming and Lance Weatherby - just to name a few. Today we had our first IRC planning meeting and made a lot of progress. I’m proud to announce that we have a date, venue, 3 out of 5 sponsors, wiki, logo and we’re well on our way to making the event a reality. There will be more coming in the next couple of weeks - including a signup page and more badges, flyers and details on the event itself. Save the date: October 12th and 13th, 2007 Because of space constraints, this event will be limited to the first 100 people that register once registration opens. We will be opening registration within the next 2 weeks and will announce more here as well as on our wikipage for how to register online. In the meantime, you can visit this page to add your name to the tentative list - however, this will not be sufficient to register. We will attempt to contact everyone on this list first before we announce public registration - but you must signup on the official registration page to get a confirmation of attendance. This is a first-come, first-serve event. If you would like to read more about what BarCamp is - please do so before you signup. We would ask that you do not signup if you are not willing to participate. This is not a spectator event. This is not an event for vendors to meet prospective customers. While with any event like this we want people to meet and possibly forge interesting relationships, we are most interested in creating an environment for people to share their experiences and knowledge with others - and learn from others that have their own to give. If you would prefer to go to a conference or an event and sit in the back of the room, this event is not for you. If you signup, be prepared to present and talk about what you know and interact with others. The simple rules are: Anyone with something to contribute or with the desire to learn is welcome and invited to join. When you come, be prepared to share with barcampers. As in all BarCamps, this event will be completely free to all attendees. We provide this type of event because we have generous sponsors (yet to be announced) who believe in what BarCamp represents and a number of volunteers who want to make our community better and who believe that the sum of the whole is greater than the individual parts. We are limiting sponsorship to five sponsors - 3 of which have been already selected. There are only 2 sponsorship spots left. If you are interested in sponsoring this event for a small fee, please contact me at jhaynie AT gmail dot com. If you would like to get involved, there are a number of things can you do to help. First, blog and tell everyone you think can benefit from this event about it. Pass the word around. If you would like to assist with some of the various details pre-event or during the event, please let me know by contacting me via email. Logo credit: Thanks for Patrick Fitzgerald for creating the original peach podcamp remixed logo and giving us permission to use it for Barcamp Atlanta! On a personal note, I’ve been out of commission for the past month since FooCamp. I had a much needed vacation at Marco Island, Florida with the family and took a fews weeks off from blogging. Sometimes it’s time to not do something for awhile to realize how much you miss it. To answer everyone that’s emailed me privately wondering — I’m back to the blog!
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